Clear answers before you begin.
Understand the scope, cost, and process before creating your case workspace.
What is included in the $99 fee?
The fixed fee covers secure case intake, organization of submitted evidence, an initial assessment, and professional coordination. It also includes access to your client workspace.
Does the $99 include legal representation?
No. Court representation, formal legal engagement, government fees, translations, and third-party professional services are outside the fixed-fee scope. If any are recommended, you receive a separate proposal first.
When is payment requested?
You first create an account and submit the information needed for review. The service scope and invoice are presented before the paid assessment and coordination work begins.
Does payment create an attorney-client relationship?
Not by itself. Any attorney-client relationship depends on the applicable engagement terms, the professional involved, and the relevant jurisdiction.
Can Individium guarantee content removal or a court outcome?
No. Outcomes depend on evidence, platform policies, applicable law, courts, authorities, and third parties. We never promise a particular result.
How are my documents handled?
Case materials are handled through controlled workflows and a secure client workspace. Access is limited according to operational roles and the needs of the matter.
What happens if more information is needed?
Your workspace will show what is missing and the team can request additional documents or clarification before the assessment continues.
Can I cancel?
Cancellation and refund eligibility depend on whether work has started and the services already performed. Please review the Refund & Cancellation Policy before payment.
Ready to take the first step?
Start your case today and move forward with clarity.